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📣 Now Hiring: Senior Cloud & AI Engineers — join the NANO4C team
Service Capability
Round-the-clock IT management, system patching, network administration, and SLA-backed support.
Focus on growing your business while NANO4C manages your IT. We act as your outsourced IT department, monitoring system health, patching servers, and resolving team issues under clear SLA agreements.
Servers crash and go unnoticed until users complain, halting office work.
IT teams neglect software updates, leaving systems exposed to critical vulnerabilities.
Internal IT staff get overwhelmed, leaving employee support tickets unresolved for days.
Constant checks of system metrics to resolve CPU, memory, and connectivity issues before they cause downtime.
Automated updates for operating systems, hypervisors, and core business software.
Fast remote and on-site support to resolve employee technical issues quickly.
We catch and fix 90% of IT issues in the background before they affect your team.
Automated patching processes keep your systems secure against emerging exploits.
Replace random hardware repair bills with a flat, predictable monthly IT support retainer.
A contract where NANO4C takes full responsibility for maintaining your IT hardware, networks, and servers for a flat annual fee.
Our SLAs guarantee response times based on issue severity, e.g. under 15 minutes for critical server outages.
Yes, our NOC team monitors systems 24/7/365 to handle server issues instantly.
We test all patches in a staging environment first, then apply them to production servers during low-traffic weekend hours.
Yes, we send certified technicians to your office for hardware failures or setups that can't be fixed remotely.
Yes, we can handle background monitoring, patching, and security while your team focuses on daily operations.
You can open tickets via email, our online portal, phone call, or a dedicated Teams/Slack integration.
Yes, we send reports detailing ticket resolution times, server uptime, and patch statuses.
We cover servers, network switches, routers, firewalls, NAS storage, and office workstations.
We run an audit of your IT systems, document configurations, resolve immediate bugs, and deploy monitoring agents.